1.The privacy of our Site visitors is of great importance to us, and we are committed to protecting it.
2.The Agent respects your right to privacy and confidentiality of your personal data obtained through the use of this Site and will take all measures necessary to maintain its confidentiality and security, including using generally accepted standards of technological and operational protection from possible loss, misuse, alteration or destruction. Given the peculiarities and threats in the information space, the Agent still cannot guarantee the absolute protection of your data, but will do everything possible to ensure that your personal data is as protected as possible.
3.Processing of your personal data is carried out in accordance with the Law of Ukraine “On Protection of Personal Data”, other legislative acts of Ukraine and terms and conditions stated below. Please read the terms and conditions of Privacy Policy (hereinafter “Terms”) set forth below. Transfer of personal data to the Agent is voluntary. If you disagree with the Terms set forth below, you must not use the Site and must leave it immediately.
4.If you continue to use this Site and make a registration or payment on the Site, you: Unconditionally, fully and without any changes, accept these Terms; are aware that on this Site your personal data may be collected and processed through technical capabilities of the Agent; consent to the collection and processing of all personal data provided by you for the purposes specified in these Terms and the Offer Agreement; consent to the processing and cross-border transfer of your personal data, if required by the terms of use of the Site and the terms of the Services; consent to the transfer of personal data to third parties (including Service Providers/Carriers) in order to fulfill the terms and conditions of the Agreement and provide the Services; and you give your consent to the collection and storage of your personal data with no time limit, until you request or wish to stop processing your personal data and/or destroy them, or until the termination of the relations at the Agent's initiative or other grounds as required by law.
5.What information we collect and process about you: We receive and store any information that you enter on the Site, provide to the Agent in any other way, to the extent necessary to provide services or perform contractual obligations to you. Personal data may be automatically collected and processed when you use the Website (for example, through cookies). Such information may include: information by which you can be identified (personal data), in particular your full name, cell phone number, email address; payment card data (payment card number, expiration date, CVC/CVV code and payment card holder's name). We may store payment card data for later use, but we do not store the CVC/CVV code of the payment card.
6.Third parties’ data that we collect and process (Buyers/Passengers/Customers). If you create an Order for the Services and make payment for them on behalf of or for the benefit of third parties, the information you provide about them is also collected and processed by the Agent under the same terms and conditions as your personal data is processed. By providing such third parties’ information, you acknowledge that such third party is familiar with these Terms, understands their implications, and provides its unconditional and full consent to the collection and processing of his/her personal data in accordance with these Terms, and agrees that access to such information is available only from the “My Account” section.
7.Collection of data of minors. If you are a minor, do not use this Site and leave it immediately. This Site is not used or intended to collect information about underage Users and to disseminate information about the Service to children without the consent of their parents or legal representatives. The Agent processes personal data of minors only if their parents or legal representatives provide such information. If the Agent becomes aware of the use of the Site by a minor and providing his/her personal data or in case of request from parents or legal representatives to delete personal data of minors, such information will be deleted within a reasonable time and the Agent will do everything possible not to store and process the personal data of minors.
8.Automated collection of data and cookies. The Agent may from time to time collect and receive additional data and information about you. For example, when you use the Site, it automatically collects information about the hardware from which you visit the Site, software, operating system, IP address, source of links to this Site, the pages you view on the Site, preferences for certain types of Services, links you have used to access the Site, and other information. This automated data collection is done to customize the Site's Services and offerings for you, and to prevent potential fraud. We may use Google services to collect information to analyze your behavior on the Site and your Service preferences. The collection and processing of your data through such services is subject to these Terms and to Google's terms of privacy. The automated collection of certain data and the use of “cookies” and “web beacon” technologies help us improve the functionality of the Site and develop the most user-friendly Services on the Site, and helps us evaluate advertising and marketing campaigns and suggest information that may be most interesting and useful to you. Cookies are small text files that may be stored on your computer (or other equipment) when you first visit the Site and allow it to recognize your computer the next time you visit (for example, to remember your login to “My Account”). Cookies cannot have any effect on the operation of your computer (or other devices) or its data, or introduce a virus. The Site uses short-term and permanent cookies, which you may delete from your computer. If you are not a registered user of the Site, cookies do not contain sensitive information. If cookies are blocked, some of the site's functions may not be available. Web beacons are small graphics that are commonly used in conjunction with cookies and may be placed on the Site or messages you receive from the Site. The use of web beacons is similar to the use of cookies. If you block the use of cookies, web beacons will not be used either.
9.Google Analytics. The Agent uses Google Analytics, which is a web analytics tool that helps us understand how visitors interact with the Site. Google Analytics collects the following data: browser, device type, device model, location, country, city, service provider, screen resolution (on mobile), time spent on the Site, language, operating system, pages visited on the Site. The information generated by the cookie about your use of the Site (including your IP address) may be transmitted to and stored by Google on servers outside of Ukraine (e.g., the United States). Google uses the information to research the use of the Site, prepare reports on Site activity and offer other additional services. Google may share this information with third parties if it is legally required by Google or if the information is processed on behalf of Google. Google Analytics cookies expire after 730 days (the default value) and will remain on your device during this time, unless you manually delete them.
10.Cross-border data transfer. You agree that in order to provide the Services, the Agent may store and process your personal data (all or part of the data defined in clause 5 hereof), including security verification of transactions on servers and resources located outside of Ukraine. You provide your unconditional consent to transfer any or all of your personal data outside of Ukraine in order to receive the appropriate level of Services ordered. Your personal data may be stored and processed on servers and resources owned by the Agent or independent contractors and may be located anywhere in the world (including, but not limited to, the European Union or the European Economic Area, United States, Canada). If you use this Site from within the European Union, you hereby consent to the transfer of your personal data outside of the European Union and European Economic Area. You acknowledge and agree that your personal data may also be transferred to the United States. Any cross-border data transfers are made only to fulfill the terms and conditions of the Offer Agreement, these Terms and for the purpose of providing the Services you ordered. All cross-border data transfers are limited to those categories of data and recipients that are necessary to fulfill these Terms and provide the Services ordered.
11.The Customer's personal data may be transferred to the relevant state authorities on the grounds and in the manner prescribed by the applicable laws of Ukraine.
In order to perform payment operations of the visitors of our Site, the Agent shall transfer the minimum required data to the relevant banking/financial organizations/institutions, payment systems, taking into account all security and confidentiality requirements of the data.
12.Modification. The Agent, in its sole discretion, may modify these Terms from time to time. The Agent will post the amendments on this Site. The Agent shall have no obligation to notify you of any amendments to these Terms other than by posting them on this Site. The amendments shall become effective as of the date of publication. You agree to independently and regularly check for updates to these Terms. You understand and agree that your express acceptance of these Terms and/or your use of this Site after the date of publication of the amendments will constitute your full and unconditional agreement to the amended Terms. If you do not accept the amended Terms, you must stop using the Site.
13.The Privacy Policy is an integral part of the Public Offer Agreement posted on the Internet at: https://e-bilet.ua/en/info/contract_form.
LLC “E-SYSTEMY”
6 Shovkunenko St., 03049 Kyiv
USREOU code: 35137104
support@e-bilet.ua
+38 044 290-59-16
+38 067 883-48-78
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